Last week I sent out 10,000 emails informing customers that an update was available for Airport Madness 3D. I suppose I shouldn’t have been surprised when I received over 1000 responses asking, “How do I download the update?”. Game updates have always been a great struggle for me. Back in 2010 when Flash was still considered cool and cutting-edge, I invented an in-game update system that actually downloaded and installed updates for you. All by itself. It was one of the coolest things I ever coded. Too bad the system failed for so many users.
I switched to email notification. Everybody would get an email, letting them know that an update was available. And in theory, everybody would have still had the original download link that they purchased, and could easily download updates from it. However, that is not the way the world works. People lose emails, and sometimes delete them. I’ve had a great number of people tell me that their link no longer works (something I’m investigating with our commerce provider, FastSpring).
What I intend to do next is add an in-game notification system that lets users know when an update is available, and gives them a button that links them to the download file. I think this system will work quite well, and it will be added to the next update, version 1.11. I will however, need to send out one last email notification, letting users know when update 1.11 is available.
I sincerely appreciate the patience of all my customers with these updates. Hey, at least they are free!
The other night on TV I watched an old favorite, Always (1989). It’s got a bit too much romance for my taste, but nevertheless a great movie for people who love airplanes. The movie concept was based on an aerial firefighting operation, which absolutely intrigued me. After the opening scene I pulled out my phone and began researching aerial firefighting on the web. I already know a fair bit about this type of thing, as I work at an airport that serves aerial firefighting operations. In this movie, however, the airport was immersed in the operation. The airport used in the film was Libby Airport in Montana, and f
used for the fire sequences. 

If I really wanted to, I could better time the releases so that they would simultaneously arrive to all platforms. I’m sure that’s what Electronic Arts does. Being a little guy, I need to budget my time and workload very carefully. It would not make sense to attempt this, as there are inevitably going to be problems with the game that somehow got overlooked. This happened yesterday, in fact. I released an update on Steam, and not 10 minutes later I received complaints of two substantial game bugs. Now, if I had released across all platforms (PC, Mac, Steam, iTunes, Google Play, Amazon and Mac App Store), I would have had several days of work ahead of me. However, by releasing the update only on Steam, I was able to test the waters with a ‘soft launch’, fix the critical bugs, then move on to all other platforms.



Airport Madness 3D is now